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Future Support and Upgrades
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| When any of our software solutions are purchased you receive 30 days of free functional upgrades and unlimited support.
After this initial period has expired then in order to ensure that you are kept up-to-date with the latest functionality releases and to continue with unlimited support, it is necessary to purchase the ‘12 month service support pack’ for the software.
The 12 month service support pack is £67+VAT or £97+VAT depending on the software solution you have. The support pack provides you with the following significant benefits:
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You will continue to receive all functional updates for the next 12 months for free via our auto-update mechanism built into the software.
This means that you will always be up-to-date with the latest version of the software.
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You will be entitled to unlimited 12 months of email and telephone support for using the software.
This means that you will have peace of mind if you:
i) have any questions regarding the software ii) experience any difficulties in using the software or iii) experience any technical problems in the next 12 months.
Therefore we strongly recommend that you stay up-to-date with our upgrade and support service.
No doubt you will have already seen that we continue to add new functionality regularly and this functionality is added based on your feedback.
Also, we endeavour to offer the best support service possible, guaranteeing you with a fast response to all your queries. Over 95% of support queries are resolved on the same working day! Our customers have grown accustomed to our first rate service!
You can purchase the relevant support pack via the following options:
Landlords Property Tax Manager - Only £97+VAT
- 12 months functional upgrades
- 12 months unlimited support
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